General Manager Operations, Supply Chain and Digital Transformation
mohitkalra87@outlook.comA profit-oriented and transformative General Manager with over 14 years of executive experience architecting and leading operations for large-scale supply chain and business transformation initiatives. Possesses a proven track record of full P&L ownership, managing operational budgets exceeding $75M (₹600 Crore), and leading high-performance, cross-functional teams of 100+ professionals across complex, multi-vendor ecosystems. A data-driven strategist skilled in leveraging the latest in digital technologies to improve business outcomes, optimizing multi-state supply chains, and governing large vendor networks to enhance performance and reduce costs. Drives operational excellence by leveraging technology to deliver significant, sustainable growth, multi-million dollar cost savings, and tangible market advantages in competitive and fast-paced retail and manufacturing environments.
Spearheaded the creation and launch of a national-scale digital marketplace for 100,000+ service professionals and 1,000+ sellers, establishing new revenue channels through commissions and subscriptions.
Directed the implementation of an advanced SCM platform, improving stock availability by over 30%, reducing stockouts, and shortening replenishment cycles across a large distribution network.
Managed a $75M+ portfolio and optimized a 500+ vendor network by instituting data-driven performance frameworks, ensuring accountability and cost-efficiency.
Led the development of a LaaS platform that reduced partner onboarding time by 70%, enabling them to scale their businesses efficiently and independently.
Engineered a digital overhaul of legacy processes, delivering over $600K in savings and dramatically improving data traceability and processing times for 70,000+ users.
Developed and executed a global market entry strategy, establishing international supply and talent corridors in key markets like Japan, Australia, and the GCC region.
National Skill Development Corporation (NSDC) | New Delhi
Provide executive leadership for the digital marketplace and strategic partner ecosystem. Define and own the multi-year product roadmap, the annual Go-To-Market strategy, and the full P&L for all digital product lines. Manage C-level relationships and contract negotiations with key technology and service vendors (Microsoft, AWS, TCS).
EY | New Delhi
Led large-scale operational and digital transformation programs for a major national client. Managed a distributed team of 100+ to deliver a complex digital hub connecting a vast network of partners. Developed strategic frameworks for workforce development and talent pipeline management relevant to the manufacturing, logistics, and retail industries.
KPMG | New Delhi & Maharashtra
Led on-the-ground execution of enterprise system implementations, focusing on tangible operational improvements. Specialized in SCM, leading the rollout of the 'e-Aushadhi' platform. Directed large-scale projects in Hospital Management Information Systems (HMIS) and automated complex financial and reimbursement processes.
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